

QUALITY AND PATIENT SATISFACTION
PROVIDING OUTSTANDING PATIENT CARE
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Mountain View Health Care has provided high quality care to our communities for over 100 years. Part of our commitment to those we serve is to continually improve the quality and patient experience that we deliver.
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We believe:
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In adherence to well-established medical practices, which produces better patient outcomes and reduces overall health care costs
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In the delivery of quality health care as a collaborative effort – involving everyone from hospital leadership, medical staff, nurses, pharmacists, and all who work to serve you
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In continuous efforts to improve their patients' experiences, by anticipating their needs and exceeding their expectations
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In reporting on quality and patient satisfaction, which helps us evaluate and improve the way they practice and deliver care
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That the more information patients have, the more likely they are to make informed choices about their health care.
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Mountain View is proud to serve the people of Healthlandia, but we are so much more than a group of top-notch local hospitals. We are recognised nationally and internationally as a centre of healthcare excellence. Last year, over 30% of our patients came from outside of Healthlandia to benefit from their wide range of specialist services. They offer one of the most progressive Robotic Surgery programmes, with surgeons treating patients in more specialties than any other hospital in Healthlandia today. Pioneering work is carried out in a wide range of areas, transforming patients’ lives when traditional procedures and treatment options just won’t work. Whichever one of their hospitals or clinics you visit, you can be sure that each member of their staff, from surgeons and nurses, to cleaning and catering staff, is dedicated to providing the very highest standard of care possible with a reassuringly personal touch.